Contact information

We're here to help!

If you have any questions about your order, products, shipping, returns, or anything else, our Customer Support team is happy to assist you.

We aim to respond to all inquiries within 24–48 business hours.


Customer Support

Email: hello@lucylisse.com

For a faster response, please include your order number (if applicable) and a brief description of your inquiry.


Business Address

Lucy Lisse

10149 Crestland Ct
Cincinnati, OH 45246
United States

Please Note: The address above is not a return address. Please do not send returned merchandise to this location. If you wish to return an item, please contact us first to obtain return authorization and the correct return instructions.


Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (EST)

Closed on weekends and public holidays.